Sub Processors

Workiflow LLC Last updated: April 14th, 2026

Workiflow uses a limited number of third-party sub-processors to assist in delivering our Services. Each sub-processor is contractually required to protect personal data in accordance with our Data Processing Agreement and applicable data protection laws.

We only engage sub-processors where necessary for the delivery of our Services. Not all sub-processors are used in every client engagement — the specific sub-processors involved depend on the Services being provided.


Current Sub-processors

Service Delivery and Project Management

Sub-processor Purpose Location
monday.com Project management, client workspace management, and service delivery US / EU
Make.com Workflow automation and integration services EU
n8n Workflow automation and integration services Varies by deployment
Front Client email communication and shared inbox management US
Slack Internal team communication (may include client-related discussions) US
PandaDoc Proposals, contracts, and e-signatures US

Cloud Infrastructure and Hosting

Sub-processor Purpose Location
Amazon Web Services (AWS) Cloud infrastructure and application hosting US
Google Cloud Platform Cloud infrastructure and application services US
Google Firebase Application backend and hosting US
Supabase Database backend for applications, internal tools, and website US
Vercel Website hosting, application hosting, and internal tool deployment US
GitHub Source code management and version control US

AI and Automation

Sub-processor Purpose Location
Anthropic (Claude) AI-powered analysis, content generation, and workflow assistance US
OpenAI (ChatGPT) AI-powered agents and automation US

Workiflow maintains paid enterprise plans with both AI providers. Client data is never used to train AI models. Both providers process data under their respective enterprise data processing terms, which prohibit the use of inputs and outputs for model training.

Communication and Collaboration

Sub-processor Purpose Location
Google Workspace Email, documents, calendars, and internal collaboration US
Zoom Video conferencing, phone, scheduling, and meeting recordings US
Recall.ai Meeting bot for automated recording, transcription, and note-taking US
Resend Transactional and automated email delivery US

Recall.ai joins meetings as an automated participant to capture recordings and transcripts. Meeting content may include client discussions, strategy sessions, and sensitive business information. Recordings and transcripts are used for internal reference, meeting follow-ups, and service delivery. Clients will be informed when a meeting bot is present.

Time Tracking and Operations

Sub-processor Purpose Location
Everhour Time tracking and activity monitoring (includes periodic screenshots during active work sessions) US

Everhour’s screenshot feature captures periodic screen images during tracked work sessions. These screenshots may incidentally contain client data visible on screen. Screenshots are used solely for internal time verification and are retained in accordance with our data retention policies.

Note: Workiflow is in the process of transitioning time tracking and screenshot functionality to internal tools (see Workiflow Internal Tools below).

Financial and Billing

Sub-processor Purpose Location
Stripe Payment processing and invoicing US
QuickBooks Accounting, invoicing, and financial record-keeping US
Mercury Business banking and payment operations US

Financial sub-processors may process limited client information such as company name, billing contact details, and transaction amounts in connection with invoicing and payment processing.

Security

Sub-processor Purpose Location
At-Bay (Stance) Security monitoring, vulnerability management, and threat detection US

Workiflow Internal Tools

In addition to third-party sub-processors, Workiflow builds and operates its own internal tools to support service delivery. These tools process client data and are held to the same security standards as all other systems.

Tool Purpose Infrastructure Data Location
Document Generation Creating and sending proposals, agreements, and client documents Vercel, Supabase US
Time Tracking & Screenshots Activity monitoring and work verification (replacing Everhour) Vercel, Supabase US
Marketplace Apps Client-facing applications on the monday.com marketplace Vercel, Supabase, GCP, AWS US

How internal tools are built. Our internal tools are built on a modern web stack using React, Next.js, Vercel (hosting), and Supabase (database). These tools may use additional open-source libraries and frameworks as dependencies, but all client data is stored and processed exclusively through the infrastructure providers listed in the Cloud Infrastructure and Hosting section above.

Security. All internal tools follow the same security practices applied across Workiflow’s operations, aligned with SOC 2 Type II and ISO 27001 controls. This includes encryption in transit and at rest, role-based access controls, and regular security monitoring.


How We Manage Sub-processors

Before engagement. We assess each sub-processor’s security practices, data handling policies, and compliance posture before granting access to any personal data.

Contractual protections. Every sub-processor is bound by a written agreement that imposes data protection obligations consistent with our DPA and applicable data protection laws.

Ongoing review. We periodically review our sub-processors to ensure continued compliance with our security and privacy standards.

Notification of Changes

When we engage a new sub-processor, we update this page and notify clients with an active Data Processing Agreement at least fourteen (14) days before the new sub-processor begins processing personal data.

If you have concerns about a new sub-processor, you may object in writing within the notification period as described in our DPA.

Questions

If you have questions about our sub-processors or data processing practices, contact us at security@workiflow.com.

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